Terms governing the use of our website and services
Last Updated: December 2025
Welcome to Dynasurf UK Ltd. These Terms and Conditions ("Terms") govern your use of our website and the services we provide. By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
Company Name: Dynasurf UK Ltd
Registered Address: Millbuck Way, Sandbach, Cheshire
Phone: 01270 763032
Email: sales@dynasurf.co.uk
We grant you a limited, non-exclusive, non-transferable license to access and use our website for the purpose of obtaining information about our services and contacting us.
You agree not to:
All content on this website, including text, graphics, logos, images, and software, is the property of Dynasurf UK Ltd and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
All quotations are provided in good faith based on the information supplied to us. Quotations are valid for 30 days unless otherwise stated and are subject to availability of materials and capacity.
A contract is formed when we accept your order in writing or commence work on your project. We reserve the right to refuse any order at our discretion.
All prices quoted are subject to VAT where applicable. We reserve the right to adjust prices if there are significant changes in material costs or if additional work is required beyond the original scope.
Payment terms will be specified on our invoices. Standard terms are payment within 30 days of invoice date unless otherwise agreed. We reserve the right to charge interest on overdue accounts at a rate of 8% per annum above the Bank of England base rate.
Delivery or collection dates are estimates only and not guaranteed unless expressly agreed in writing. We will make reasonable efforts to meet agreed timescales but are not liable for delays caused by circumstances beyond our control.
Risk in goods passes to you upon delivery or collection. Title in goods remains with us until payment is received in full.
We will provide all services with reasonable skill and care and in accordance with applicable industry standards. All work is subject to our quality control procedures.
We warrant that our workmanship will be free from defects for a period of 12 months from the date of completion, subject to normal wear and tear and proper use. This warranty does not cover:
To make a warranty claim, you must notify us in writing within 7 days of discovering the defect. We will, at our discretion, either repair or replace the defective work free of charge.
To the maximum extent permitted by law:
Nothing in these Terms excludes or limits our liability for:
We maintain appropriate insurance cover for our business operations. Details are available on request.
You agree to:
You may cancel an order before work commences without charge. If work has commenced, you will be charged for:
We reserve the right to cancel or suspend work if:
We are committed to maintaining high health and safety standards. When working on customer premises, we will:
Customers must ensure that equipment or components sent to us are safe to handle and free from hazardous contaminants.
We are committed to environmental responsibility and comply with all relevant environmental legislation. We properly dispose of waste materials and implement recycling where practical.
We process personal data in accordance with UK GDPR and the Data Protection Act 2018. For full details of how we handle your personal information, please see our Privacy Policy.
We will treat as confidential all technical and commercial information provided by you and will not disclose it to third parties without your consent, except where required by law or necessary to perform our services.
We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:
Either party may terminate a service agreement if the other party:
Termination does not affect any rights or obligations that have accrued before termination.
If you have a complaint about our services:
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with any written quotation or service agreement, constitute the entire agreement between you and us and supersede all prior agreements, representations, and understandings.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms are intended for the benefit of the parties only and do not confer any rights on third parties under the Contracts (Rights of Third Parties) Act 1999.
For questions about these Terms and Conditions, please contact us:
Dynasurf UK Ltd
Millbuck Way, Sandbach, Cheshire
Phone: 01270 763032
Email: sales@dynasurf.co.uk